The 5G solution for Emergency Services

Emergency services makes for an ideal use-case for 5G, says a recent report by techUK. The report makes for compelling reading for those in the sector who’ve got past  ‘what is 5G?’ and ‘why is it different to 4G’?. The report highlights the benefits of 5G in control rooms and on the front line.

This article aims to give a quick summary of excerpts of the main features of the report under headlines of 5G features. Read the full report here.

So, what will 5G do for the Emergency Services?

Faster Speeds

If there’s one thing that people are usually able to tell you about 5G it is that it will be faster than 4G. Indeed, 5G means a speedier transfer of data. In a sector where every second counts and can make a difference in terms of saving a life or stopping a crime – speed is of the essence. The use of 5G could benefit the emergency service operators in real-time by allowing them to use video streaming services that provide better situational awareness for call takers and dispatchers. This brings them closer to the frontline, so they are able to assess circumstances at a faster rate.

Lower latency

Direct and speedy communication between an emergency services control room, the frontline and citizens is vital to ensure calls are dealt with as efficiently and effectively as possible. These elements are largely dictated by the efficiency of the technology involved. 5G could improve the functioning of operations and encourage on-the-go control rooms with a faster bandwidth and lower latency, meaning operators will not have to be in a fixed location and dedicated to fixed network. By using a 5G network, officers will be able to scope emergency calls appropriately in remote and flexible locations to meet demand management.

In addition, 5G could add considerable value to the ‘connected ambulance’. Through a superfast, low latency network the vehicle could act as a connection hub (or mobile edge) for medical equipment and wearables and to enable storage and potential real time streaming of patient data to the awaiting emergency department team at the located hospital.

Increased reliability

A 5G network could facilitate the introduction of new cameras with the functionality to capture live stream footage, providing a valuable additional data source for control rooms and clearer content assisting the crime investigation team for incidents within court.

Improved battery life

In policing, officers use handheld data devices, which provide them a network of support out on the field, at their fingertips. The greatly improved battery life offered by 5G allows them to stay out for longer whenever necessary and to perform administrative tasks and go through processes which would previously have meant returning to a control centre or going back to ‘recharge’, literally.

Greater capacity

The network will be better at coping with higher capacity of data and information that needs to be harnessed, secured and analysed from the control room onto the dispatch service. The network will also enable new features within the forces such as automation, machine learning, data analysis and remote sensors in real-time.

In addition, with a 5G network, mobile network operators will finally have the bandwidth to deliver high speeds to keep up with consumer demands and could help users manage and deal with exposure to a potential flood of information and data from a wide variety of sources.


AT 51T we are fully committed to providing our partners in the emergency services sector with hardware that makes handling their devices as frictionless as possible and ensuring that all features are optimised wherever we have influence. As 5G devices enter the mainstream we are already working to ensure we have the required solutions.

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